As a fast growing, customer focused company we are always looking for like minded people who are looking to further a carrier in the fire and security industry. Whether you are highly skilled or looking to learn, we would like to hear from you. We don’t always have the chance to post vacancies on-line or advertise available positions, so if you are interested in a position within the MRFS group please forward your completed CV to: humanresources@mrfsgroup.com
Key responsibilities include: Planning, preparing and managing schedules for own team of engineer (3 to 4 engineers); Revenue generation: issue invoices on behalf of own engineers; Answer in-bound customer calls, book appointments, keep customers updated; Write to customers on helpdesk email system; Complete administrative duties on behalf of the 3 or 4 road engineers; Review engineer reports following visits [...]
Customer Service Senior Administrator - Fire and Security Industry Key responsibilities include: Planning, preparing and managing work schedules to maximise utilisation of existing resources (5 office staff and 12 service engineers); Revenue generation: support the issuing and managing of invoices, refunds or compensation where necessary; Investigating and solving customer queries, either personally or through delegation to the appropriate person; Handling [...]
A Quality all rounder is required to join an expanding Fire & Security Company for projects in London and South East so to ‘Champion’ A/V systems within the Company. Ideally the person should be: · Crestron trained preferred; · Good understanding of general A/V systems in the market place; · Project management experience; · Technical skills and knowledge of data, telecoms, [...]
Our employees play a vital role in ensuring the success of our daily business activities and our values are the foundation by which our employees conduct themselves . Every employee, manager and director throughout the organisation is expected to adhere to our core values of integrity, teamwork, excellence and accountability.
We must demand of ourselves and of each other the highest standards of individual and corporate integrity. We safeguard Company assets and comply with all company law and policies.
We foster an environment that encourages innovation, creativity, and results through teamwork. We practice leadership that teaches, inspires, and promotes full participation and career development. We encourage open and effective communication and interaction.
We continually challenge each other to improve our products, processes and ourselves. We strive always to understand our customers’ businesses and help them achieve their goals. We are dedicated to diversity, fair treatment, mutual respect, trust and all staff to have ‘Pride in Excellence’.
We honour the commitments we make, and take personal responsibility for all actions and results. We create an operating discipline of continuous improvement that is an integral part of our culture.
We are an equal opportunities employer and does not discriminate because of Race, Religion, Colour, Age, Gender, Marital Status, Sexual Orientation, National Origin, Physical or Mental Disability, or Vietnam Era or Disabled veteran Status, or any other categories protected by law.
Workplace safety is our highest priority and is one of the greatest benefits we can offer to our employees and their families. We believe all accidents can be prevented and we are committed to ensuring a safe working environment for all employees and others on Company premises and we are all responsible for maintaining a safe workplace by following safety and health rules about practices.
One of our key goals is to maintain a work environment free from discrimination, harassment or personal behaviour that is not conducive to a productive work climate. We are steadfast in our commitment to provide a workplace environment free from intimidation, threats, and violent acts.